Gold, white and blush floral flat lay styling kit on a dusty pink styling mat

FAQ

Find the answers you are looking for

Get in Touch

We understand that you might need to talk to us..  we are more than happy to help in any way that we can! Please fill out our contact form, and provide us with as many details as you can. We also have done our best to answer MANY of the common questions in this section .. YES.. we do offer RUSH!!

We look forward to assisting & working with you!!  ♡ Jaime

Orders

We know you are excited to receive your order & we are over the moon to help you elevate your flat lays!! Here is a rough estimate on when you can expect to receive your package:

Processing time:  5 to 7 Business days ~ Orders ship Monday through Friday 

We are a small business & all Styling Kits, Ribbon & Styling Mat’s are handmade in our atelier studio in sunny South Florida.  Which is why we need a little bit of time to process your order. 

Shipping time:  3 to 5 Business days USPS First Class  

TOTAL TIME:  Approximately 2 weeks  

We pride ourselves on giving the highest level of service.. Every order is packaged with love & gratitude.   

We understand that you might need your order sooner. 

Want your package to arrive even faster? 

♡ Not a  problem! We offer Rush & Upgraded shipping options for an additional cost.♡

Click here to Upgrade Your Package

This business is our life & our dream, by shopping with us you are supporting a small family owned business. So feel amazing about your purchase!! 

First, thank you for shopping with a small business!!  We are so honored to help level up your flat lays or share in your wedding day!  

Please, check your spam box & double check that the email address used for the order is correct. Our system will automatically send you an email as soon as your purchase is complete.  Chances are your email provider has sent us to a spam or a trash folder.  If you cannot find your order confirmation, please reach out to our friendly customer service team Hello@ChampagneandGrit.com .  They will be more than happy to assist you in checking on the status of your order!

No, sadly we no longer ship internationally. 

After 10 years in business & shipping internationally, I have made the very hard decision to discontinue sales outside the USA.  In the past 2 years over 50% of my international orders never arrived to my clients, resulting in financial loss, stress & disappointment.   For this reason I have made the difficult choice to discontinue ALL service internationally.

It breaks my heart to not be able to serve ALL my clients, but after 2 years of MASSIVE loss Champagne & GRIT will no longer sell internationally.  Please know, this was a decision I did not take lightly. 

 In 2023, I will be serving my international photographers & planners by producing more FREE Styling content.  

More how to videos & teaching the art of flat lays.  I hope you will continue to join me on Instagram & Youtube.

Shipping

All orders are shipping USPS First Class Mail with tracking.  This typically takes 5 to 7 business days to arrive.  

*** This does NOT included your order processing time ( which is an additional 5 to 7 business days) ***

Want your package to arrive even faster? 

♡ Not a  problem! We offer Rush & Upgraded shipping options for an additional cost.♡

Click here to Upgrade Your Package

Processing time is 5 to 7 business days.  

We are a small business & all Styling Kits, Ribbon & Styling Mats are handmade in our atelier studio in sunny South Florida.  Which is why we need a little bit of time to process your order.  We pride ourselves on giving the highest level of service.. Every order is packaged with love & gratitude.   We understand that you might need your order sooner. 

Want your package to arrive even faster? 

♡ Not a  problem! We offer Rush & Upgraded shipping options for an additional cost.♡

Click here to Upgrade Your  Package

IF YOU NEED RUSH, please Purchase  UPGRADE MY PACKAGE

This listing includes a surcharge to move you to the front of the line as well as covers the cost of USPS Priority Shipping. 

RUSH Processing Time:  1 to 2 business days 

~ orders placed on Saturday & Sunday ~ processing will not start until Monday 

RUSH Shipping Time: USPS Priority 2 to 3 Business days 

RUSH TOTAL TIME:   2-5 business days, depending on where you live. 

********* this is NOT guaranteed *******

Even with the upgrade we CANNOT Guarantee that your package will arrive in time.  

Once the package leaves our studio it is in the hands of USPS.  There are many variables that can affect your package: weather, holidays, time of year & general delays can occur, which are beyond our control.  

If you would like your package to be guaranteed, please email us.  

The cost of this starts at $85 and increases based on weight and location.

Once your order is boxed up you will receive a shipping notification with your tracking number.  

Your tracking number can take up to 24 hours to go live in the system (sometimes longer)

While your order is moving throughout the country, sometimes the USPS system does NOT accurately track or scan an item.  Your order may be reported in a destination for 2 days & not move and then suddenly appear at your door, this happens often.  Please feel free to reach out if you have any questions.

Champagne & GRIT is not responsible for packages delivered to the wrong address.  We use the address provided by you, the client at time of check out. 

♡ Please ensure that your address is correct at check out ♡

Champagne & GRIT will use the address you have provided or saved in your account. 

You, the customer, are solely responsible for submitting the correct billing & shipping address.  Orders that are placed with incorrect addresses will NOT be replaced, refunded or re-routed by Champagne & GRIT.

Returns

There are NO returns,  ♡  NO exchanges,     ♡   All sales are final. 

If for any reason your order is damaged, please reach out immediately so we can make it right!

Every Styling Kit, Mat, Ribbon & Wax seal is Hand made in house.  

We are a small business, we pride ourselves on our quality & designs.  When we launch a new styling kit or styling mat, that process started 12 months prior with the selection of the perfect fabrics & trend forecasting.  Countless hours were spent on curating every last detail to ensure that all aspects worked flawlessly together.  All Styling Details & Styling Mats are limited collections & therefore non-returnable.  

We are NOT Amazon or Target.  We are a Mother & Daughter run company, who love what we do & take pride in every aspect of this business.  By shopping with us, you are supporting a dream & family.  You are also elevating your own small business & brand.  We are so grateful for your business & happy you are here!

If you are not satisfied with your purchase for any reason, please contact us.

If for any reason your order is damaged, please reach out immediately so we can make it right!

We do our very best to ensure that every order is carefully packaged & shipped out to you.  However, we are only human & sometimes mistakes happen & things break in transport.  

Please allow us the opportunity to make things right!!!  I will personally answer you back ASAP.  If it is a weekend when you receive your order, please allow a longer response time than 24 hours.  I do travel & style for weddings.  I promise I will respond back ASAP & ship out a replacement as soon as I am back in the studio!  Ensuring my clients are happy is one of my core foundations of this company.

If for any reason your order is  missing something, please reach out immediately so we can make it right!

We  do our very best to ensure that every order is carefully packaged and shipped out to you.  However we are only human and sometimes mistakes happen!! 

Please allow us the opportunity to make things right!!!  I will personally answer you back ASAP.  If it is a weekend when you receive your order, please allow a longer response time than 24 hours.  I do travel & style for weddings.  I promise I will respond back ASAP & ship out a replacement as soon as I am back in the studio!  Ensuring my clients are happy is one of my core foundations of this company.

ALL sales are final, there are NO returns or NO exchanges.

However, please contact us ASAP,  If your order has NOT been processed, we will refund & cancel your order. 

Once your order has been processed & shipped it is NO LONGER eligible to be canceled.

Custom Styling Kits

Not a problem!  We know with so many choices on the website it can be daunting & overwhelming. We are happy to help.  Please send us an email so we can guide you in selecting all the elements needed to create the perfect styling kit for your brand!

I am beyond blessed to be fully booked for 2023 for Custom Clients.. However, my heart is to serve you, my client.  There is nothing I love more than working with you to create the perfect Styling Kit!!

This year I will be offering Studio Hours.. A unique opportunity to work one on one with me..  With NO CUSTOM FEE & NO long wait time!!!

In your Studio Hour I will curate a styling kit for your brand, wedding or Styled Shoot.   You will have full access to my expertise on flatlays, brand identity & wedding trends as well as access to the Custom Client Prop Collection.  

Studio Hours are a LIMITED offering & will be a first come first serve… 

To be on the waitlist please CLICK HERE 

Studio Hours requires a $100 deposit to secure your 1 hour time Slot, this $100 deposite will be applied to your merchandise purchase. You will have 1 hour with me to curate your styling kit.  At the end of that hour I will send you an invoice for all the dreamy details we have put together.  Payment  is due immediately & your Styling Kit will ship 48 hours.

Learning How To Style

I am so happy you are here!!!  I am honored to be a part of your flat lay journey.  At this time I do not have a class.. However.. I have a few other options. 

1. ONE on ONE private styling lessons ~ these are purchased in 1 hour increments .. we Facetime & style together.  I work right alongside you, teaching & critiquing as you go. You are able to ask questions in real time. I will contact you before our session to see what you desire to work on, so I can plan your personalized lesson. I will also send you a checklist of what you need to maximize our hour together!!!  

Please send me an email hello@ChampagneandGrit.com so we can chat & schedule a time to book your private Styling.

One on One Styling $75 an hour ♡ 

2. ONLINE STYLING ~ I have committed to the creation of FREE Styling Videos!!  Jam packed full of tips and tricks.  Be the first to see NEW video’s weekly by signing up for our Email List !!  

Click here to join our email list to be in the know when NEW Video’s & Amazing things are happening ♡ 

Join me on Instagram & Youtube to check out past videos as well as share your styling requests.

Vintage

Be still my heart.. I am thrilled that you love vintage like I do!!! Nothing elevates your flat lays more than adding these heirloom pieces into your work. 

Enhance your collection by joining our exclusive Elite Vintage Client List.   As a member, you will have first access to rare & one-of-a-kind antique heirlooms procured from the most prestigious estate sales in South Florida.  These treasures are made available to our Elite Vintage Clients before they are offered to the general public, providing you with the opportunity to own a unique piece of history. 

♡ Don't miss out on this exclusive opportunity, click here to be added to our Elite Vintage Client Waitlist now.♡

Workshops & Styled Shoots

We love Styled Shoots…  it is how this Flat Lay Business was created!!  We receive 100’s of requests each year to participate in Styled Shoots.  We would LOVE to take part in them all, but being a small business it is not possible.  I know you, being a small business owner, understand all the moving parts that go into running a business.

Selecting the right props & finishing details are what set Styled Shoots apart for publications.  I am happy to help guide you in selecting the right props to purchase for your Styled Shoot.  

Please Click on the below Styled Shoot form, and provide up with a few details about your shoot!  I will personally email you back links to props & styling details that fit the mood & feel of your shoot, taking the guesswork out of what you need for publication worthy details. 

This concierge service is Free.  It is our way to support you in elevating your brand!   

Helping your Styled Shoot get published.. All while growing your own personal Flat Lay Collection! 

Please fill out our STYLED SHOOT FORM so we can assist you in creating your publication worthy Styled Shoot!!

We would be honored to provide swag for your Workshop or Styled Shoot.  Please provide us with a few details so we can get this process started.  Discounts for swag bags start at quantities of 10 or more (must be the same style)  

Please fill out our SWAG BAG FORM so we can assist you in curating swag for your next event!!

I LOVE to teach & share my knowledge of Design & Flat Lays.  

Please fill out our TEACHING WORKSHOP FORM so we can check our calendars & see if we are available for your event!!

Brand Ambassador & Wholesale

Aww!!  Well, I am pretty sure the feeling is mutual.. I LOVE my clients.. I would NOT be here with you!!  

If you LOVE Champagne & GRIT & flat lays I am pretty sure we would be an amazing fit.   I would love to speak with you about our Brand Ambassador Program!

A few details.. Our Brand Ambassadors Receives:

♡ Early access to Product Launches

♡ Stock Products at a Discounted Rate 

♡ A personal Affiliate Code that will earn YOU CASH back commission on any purchases that your followers make 

♡♡ Vintage & Studio Hours purchases are excluded from this program ♡♡

Interested in becoming a Brand Ambassador ??? 

Please fill out our BRAND AMBASSADOR FORM so we can look over your dreamy work and see if we would be a good fit!!  

Please allow 5 to 7 business days for us to get in touch.

Contact us at Hello@ChampagneandGrit.com  for wholesale opportunities.  Discounts start at 10 or more (must be the same style)

International Orders

No, sadly we no longer ship internationally. 

After 10 years in business & shipping internationally, I have made the very hard decision to discontinue sales outside the USA.  In the past 2 years over 50% of my international orders never arrived to my clients, resulting in financial loss, stress & disappointment.   For this reason I have made the difficult choice to discontinue ALL service internationally.

It breaks my heart to not be able to serve ALL my clients, but after 2 years of MASSIVE loss Champagne & GRIT will no longer sell internationally.  Please know, this was a decision I did not take lightly. 

 In 2023, I will be serving my international photographers & planners by producing more FREE Styling content.  

More how to videos & teaching the art of flat lays.  I hope you will continue to join me on Instagram & Youtube.